The Family Extras Portal for Senior Living

Offer amenities and extras families can send directly to residents, driving up to 30% more revenue per resident and delivering a premium experience, without adding staff.

Trusted technology powering 25,000+ customer portals
Built for:
Senior Living CommunitiesHome Health Care Providers

Better for families. Easier for staff. New revenue for you.

Families

Feel connected from anywhere. Purchase meaningful extras in minutes. No phone calls.

Staff

One organized request queue. Approve or decline requests. Nothing slips through the cracks.

Your Business

Create new monthly revenue. Differentiate your services. Increase family satisfaction.

Services for residents and families to order, anytime
GO Virginia logo
University of Delaware logo
US Department of Energy logo
USDA logo
Virginia state logo
America's SBDC Virginia logo.
VIPC logo
Dominion Energy Innovation Center logo
GO Virginia logo
University of Delaware logo
US Department of Energy logo
USDA logo
Virginia state logo
America's SBDC Virginia logo.
VIPC logo
Dominion Energy Innovation Center logo

Flexible amenities. Finally organized.

Connect your staff services and trusted local providers to a simple portal that makes requests easier for residents, families, and your team.

25K+

Guest portals powered

30%

More revenue per resident

9000+

Local service providers

70%

Fewer resident inquiries

‍How It Works

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1
Create

We set up your branded Family Extras Portal.

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2
Families Browse

They send gifts or request services.

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3
You Review

Approve or decline with one click.


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4
Everyone Stays Informed

Automatic notifications keep everyone updated.

Everything you need to launch resident services in one place.

Families request services from your staff
Families and residents can easily request things your team already provides -package delivery, transportation, dog walking, and more.

Expand amenities with trusted local providers
Offer vetted services like pedicures, shopping errands, flower delivery, and special occasion gifts.

Keep requests organized for your team
Everything comes through one simple portal, reducing calls and making services easier for staff to manage.

Therapist Image
Therapist Image
Therapist Image

Give every family an easier way to care.

Whether you operate one agency or hundreds of communities, The Host Co helps families stay connected while creating new revenue for your organization.

BOOK A DEMO
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Frequently asked questions

Does this create more work for our staff?

Quite the opposite. Host Co gives every resident a branded Family Extras Portal where families can request gifts and add-on services without calling or visiting the front desk. Staff receive requests in one place, approve only what they can fulfill, and spend less time coordinating individual requests.

What kinds of services can families request?

Anything your community offers. Popular options include flowers, birthday celebrations, holiday decorating, transportation, salon services, private dining, guest meals, technology help, pedicures, companion visits, and local experiences.

You can also choose from thousands of vetted third-party providers or add your own preferred vendors.

What happens if we can't fulfill a request?

Nothing is charged until you approve it.

Every request goes through Host Co's Request & Approve workflow, giving your team complete control. Simply approve, decline, or respond later while you confirm availability. No awkward refunds or commitments you can't keep.

Is the portal branded to our community?

Yes. Every community receives its own beautifully branded Family Extras Portal with your logo, colors, and services. Families experience it as an extension of your community, helping strengthen your brand while making it easier to stay connected with loved ones.

How much additional revenue can we generate?

Every community is different, but many operators discover they already provide services that families are happy to pay for when they're easy to request.

Host Co creates a new revenue stream from gifts, celebrations, premium services, and local partnerships while reducing the administrative work that often comes with managing those requests.

See how The Host Co works with senior communities like yours